NOTICE TO BOIL WATER RESCINDED

February 23, 2021

NOTICE TO BOIL WATER RESCINDED

Customers in the affected area of/or ALL CUSTOMERS OF DOG RIDGE WSC are no longer required to boil their water prior to consumption. Corrective measures were taken, and testing results indicate that the water no longer requires boiling as of Tuesday, February 23, 2021.

NOTICE TO BOIL WATER RESCINDED

February 23, 2021

NOTICE TO BOIL WATER RESCINDED

Customers in the affected area of/or ALL CUSTOMERS OF DOG RIDGE WSC are no longer required to boil their water prior to consumption. Corrective measures were taken, and testing results indicate that the water no longer requires boiling as of Tuesday, February 23, 2021.

UPDATE OF CIRCUMSTANCES

February 22, 2021

UPDATE OF CIRCUMSTANCES

We have resources on the way to help with malfunctioning equipment.

Now that pipes are beginning to completely thaw, they may be broken and water may now begin to seep up from the ground. PLEASE call 254-939-6533 if you find this to be the case.

Customers without water are being asked to please call our office during normal hours and let us know. It may or may not be our water line, but we won’t know until we are able to inspect the situation.

The BOIL NOTICE IS STILL IN affect. We should know the results within 24 hours. You will be notified in this same manner when it is rescinded.

Please continue to have patience. We are working diligently to access the situation and make repairs where needed.

Not all customers have signed up for alerts. They either do not have the technology, or are not aware of this option. This is the fastest way for us to notify our customers. If you know of anyone that has not signed up for alerts, please tell them about signing up. If and when you receive an alert and you suspect that your neighbor may not be signed up, please advise your neighbors of the situation. In doing so, this will assure that more customers can be made aware of situations that will be affecting them.

Thank you.