April 17, 2019
We are diligently working to update our records and assure that we have all of the required information on file in accordance with our Tariff and to remain compliant with the State rules. We are also enforcing the rules of our Tariff as per the Public Utility Commission and TCEQ. The Tariff is posted on our website and is available for your review should you have any questions.
Our Tariff is the operating instrument of the Corporation and is on file with State agencies as our method of standard operations, this is why it is important that we follow what is outlined in this document. Customers who are in violation of the Tariff rules will be receiving a notice of violation letter and will be required to take the necessary corrective action.
Should you have any questions, you may contact our office during normal business hours. Please be patient as we get through this process. We greatly appreciate your cooperation!